Inquiry forms
Forms that collect the right details for quotes, repairs, orders or bookings.
Practical systems for small businesses
Practical web forms and automations for small businesses
I help small businesses organize inquiries, web forms, Google Sheets workflows and simple automations — without unnecessary complexity.
If customer requests are scattered across emails, phone calls, forms and spreadsheets, we can build a simple system that saves time and gives you a clearer overview.
Problem
Customer inquiries are coming in, but the process is unclear.
In small businesses, requests often arrive through email, phone calls, Facebook, contact forms and spreadsheets. Details are missing, messages get buried, and responding becomes too dependent on manual copying.
You do not always need a full CRM. Often, a better form, a simple tracker, clear email notifications and a few practical automations are enough.
Services
What I can set up
Practical improvements your team can use right away.
Google Sheets / Excel tracking
A clean tracker with statuses, contacts, notes and basic follow-up visibility.
Email notifications and confirmations
Structured internal notifications and automatic confirmations for customers.
Website flow improvements
Fixes from button to inquiry, clearer CTAs and fewer lost leads.
Simple automations
Connections between forms, spreadsheets, email and tools you already use.
AI as an optional upgrade
Once the process is clear, AI can help with summaries, draft replies or request sorting when useful.
Examples
Practical examples
Mobile device repair shop
- repair, service or buyback
- brand and model
- issue and device condition
- photos and contact details
- Google Sheets tracker
- emails for shop and customer
Florist
- bouquet or delivery order
- occasion and delivery date
- budget range
- address and contact
- order status
- customer confirmation
Home appliance service
- appliance type
- brand and model
- fault description
- location and photos
- technician preparation
- fewer calls for basic details
Local shop / tradesperson
- better inquiry system
- quote-ready information
- less manual work
- better customer response
- overview of open requests
- basic automation
Process
How it works
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01
Free mini audit
I review your site, form or current process.
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02
Short proposal
You get clear recommendations without technical fog.
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03
Implementation
I set up the form, tracker, notifications or connections.
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04
Testing
We check submissions, emails, spreadsheets and edge cases.
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05
Handover
You get clear instructions and a system you can use.
About
Who is behind PokiTechZone?
I am Rok Jurše — Poki.
I have spent 10+ years at the intersection of customers, operations and technology. I understand business users, practical implementation and the difference between a solution that looks good on paper and one a team actually uses.
I build simple systems that reduce manual work: forms, Google Sheets, Excel, email automations, WordPress improvements, API integrations and AI tools when they are useful.
Contact
Want me to review your website or process?
Send me a link to your website or a short description of what you want to improve. I will prepare a free mini audit with a few concrete recommendations.